Got a late May/early June tag renewal? Handle it before May 20 to avoid lines
The Georgia Department of Revenue (DOR) is installing a new computer system to modernize the state’s vehicle registration and titling system. The new Georgia Driver Record & Integrated Vehicle Enterprise System (DRIVES) is designed to offer more self-service options, improve customer service and data accuracy.
“The Department of Revenue is excited for the upcoming Memorial Day launch of the DRIVES Project, which will improve efficiencies and reduce costs for handling the annual registration of over 10 million vehicles,” Georgia DOR Commissioner Lynne Riley said in a released statement. “As we transition from the old system to the new Georgia DRIVES, it is important for vehicle owners to be aware of planned service outages leading up to the Memorial Day launch and to plan accordingly.”
Beginning Tuesday, May 21, some DOR location hours may be reduced to prepare for the system upgrade. County tag offices statewide will not be able to process vehicle tag, registration or title transactions on May 24. All online motor vehicle related services, including online tag renewals, will not be available May 21 – May 27. Motor vehicle self-service kiosks will also be offline May 21-May 27.
The Motor Vehicle Division will only be able to process Trip Permit transactions at the DOR Southmeadow facility at 4125 Welcome All Road SW, Atlanta, Ga. 30349. Other transactions including International Fuel Tax Agreements and International Registration Plans will be unavailable.
According to the DOR, car dealers will be able to initiate electronic title and registration transactions and issue temporary operating permits over Memorial Day Weekend. Law enforcement will still have access to motor vehicle records through a statewide backup file. The Department of Driver Services will not be affected.
In the first month of the DRIVES system, Georgians may experience delays and longer than normal wait times at their county tag offices. To avoid such delays, the DOR is recommending that Georgians with May and June renewal dates renew their tags before Monday, May 20. Those who ordinarily renew online should be able to do so after May 27 and are not expected to experience delays.
Visit www.georgiadrives.com for more information.